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Travel & Hospitality

Revolutionize Travel & Hospitality with AI, Automation & UX for India & Global Markets

Struggling with inconsistent guest experiences, fluctuating occupancy rates, complex booking systems, or limited personalization across your digital platforms in India and globally? In the fast-evolving world of travel and hospitality, delivering seamless, scalable, and hyper-personalized experiences is no longer optional. It’s a competitive edge. Razornext partners with travel companies, hotels, OTAs, airlines, and luxury hospitality brands across India and international markets to design intelligent, automated, and intuitive solutions that elevate the guest journey at every touchpoint.

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Reimagine Travel Experience with Razornext

From hyperlocal experiences tailored to Indian travelers to globally scalable platforms for international tourists, our AI-powered and UX-first approach transforms discovery, booking, engagement, and post-stay interactions. Whether you're a hotel chain in Goa, a travel platform in the Middle East, or an airline serving APAC and the Americas, we help you reduce operational inefficiencies, maximize direct bookings, and drive repeat business through real-time, data-driven, and delightful digital experiences.

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Our AI, Automation & UX Services for Travel & Hospitality

Visa Management & Documentation Automation

Visa Management & Documentation Automation

Streamline visa application processes through intelligent forms, automated document generation, and OCR-based ID/passport reading. These platforms integrate directly with embassy systems, enabling real-time tracking, status updates, and alerts, ensuring reduced manual errors and faster processing.

Travel Booking & Personalisation Platform

Travel Booking & Personalisation Platform

Build end-to-end travel platforms that allow users to book flights, hotels, activities, and insurance with AI-powered personalisation. These platforms analyse travel history, preferences, and real-time pricing to provide smart itineraries and enhance the user journey from discovery to checkout.

Loyalty & Rewards Systems

Loyalty & Rewards Systems

Develop custom loyalty programs that incentivise users for repeat bookings, referrals, reviews, or bundled purchases. Systems can offer points, dynamic upgrades, or cashback and can be integrated across airlines, hotels, and third-party travel partners for a seamless customer rewards experience.

Dynamic Pricing Engines

Dynamic Pricing Engines

Create AI-driven pricing engines that help hotels, airlines, and tour operators adjust rates in real time. These systems factor in demand, seasonality, customer behavior, and competitor pricing, maximising both profitability and conversion across all digital channels.

AR/VR Travel Experience Previews

AR/VR Travel Experience Previews

Enable users to virtually explore destinations, hotel rooms, or experiences before booking using immersive AR/VR technology. This builds confidence, reduces uncertainty, and increases booking rates by offering an engaging, try-before-you-buy experience.

Guest Experience Platforms for Hotels

Guest Experience Platforms for Hotels

Develop unified platforms for hotel guests, enabling mobile check-in/out, room control (lighting, temperature), and service requests directly from a smartphone or in-room tablet. These platforms also integrate feedback systems and concierge chat, enhancing satisfaction and operational efficiency.

Customer Care Portals for Airlines and Aggregators

Customer Care Portals for Airlines and Aggregators

Offer robust customer care solutions with features like ticket rebooking, refund status, baggage claim requests, and 24/7 multilingual support. These portals integrate with CRM and reservation systems to ensure faster resolution and a consistent support experience across web and mobile.

Travel Organiser Apps & Itinerary Planners

Travel Organiser Apps & Itinerary Planners

Design mobile-first travel organiser apps that compile bookings, hotel info, and activities into a single timeline view. These tools also offer reminders, local recommendations, currency converters, and offline access helping travelers stay organised and stress-free on the go.

Our AI, Automation & UX Services for Travel & Hospitality

Visa Management & Documentation Automation

Streamline visa application processes through intelligent forms, automated document generation, and OCR-based ID/passport reading. These platforms integrate directly with embassy systems, enabling real-time tracking, status updates, and alerts, ensuring reduced manual errors and faster processing.

Travel Booking & Personalisation Platform

Build end-to-end travel platforms that allow users to book flights, hotels, activities, and insurance with AI-powered personalisation. These platforms analyse travel history, preferences, and real-time pricing to provide smart itineraries and enhance the user journey from discovery to checkout.

Loyalty & Rewards Systems

Develop custom loyalty programs that incentivise users for repeat bookings, referrals, reviews, or bundled purchases. Systems can offer points, dynamic upgrades, or cashback and can be integrated across airlines, hotels, and third-party travel partners for a seamless customer rewards experience.

Dynamic Pricing Engines

Create AI-driven pricing engines that help hotels, airlines, and tour operators adjust rates in real time. These systems factor in demand, seasonality, customer behavior, and competitor pricing, maximising both profitability and conversion across all digital channels.

AR/VR Travel Experience Previews

Enable users to virtually explore destinations, hotel rooms, or experiences before booking using immersive AR/VR technology. This builds confidence, reduces uncertainty, and increases booking rates by offering an engaging, try-before-you-buy experience.

Guest Experience Platforms for Hotels

Develop unified platforms for hotel guests, enabling mobile check-in/out, room control (lighting, temperature), and service requests directly from a smartphone or in-room tablet. These platforms also integrate feedback systems and concierge chat, enhancing satisfaction and operational efficiency.

Customer Care Portals for Airlines and Aggregators

Offer robust customer care solutions with features like ticket rebooking, refund status, baggage claim requests, and 24/7 multilingual support. These portals integrate with CRM and reservation systems to ensure faster resolution and a consistent support experience across web and mobile.

Travel Organiser Apps & Itinerary Planners

Design mobile-first travel organiser apps that compile bookings, hotel info, and activities into a single timeline view. These tools also offer reminders, local recommendations, currency converters, and offline access helping travelers stay organised and stress-free on the go.

Let’s collaborate for your success
Our experts are ready to help you solve, scale, and succeed with the right tech and strategy.

Frequently Asked Questions

We train AI models on local and international traveler data, factoring in regional language preferences, booking habits, cultural nuances, and even micro-seasonal behavior to deliver tailored experiences across the globe.

Yes. We’ve built AI and UX layers that plug into PMS, CRS, GDS platforms, and modern APIs including Amadeus, Sabre, and India-specific systems like IDS and OYO’s backend.

Absolutely. From intuitive mobile experiences to real-time room automation and personalized in-stay interactions, we help brands blend digital and physical seamlessly. 

Yes. We build multilingual AI interfaces for voice and text, supporting Hindi, Tamil, Bengali, and global languages like Spanish, Arabic, and French.

Rapid pilots go live in 3 to 5 weeks. For larger UX and automation overhauls, typical deployment spans 8 to 10 weeks depending on system complexity and location spread.

Your Success is Our Mission

Work with a dedicated team of experts who support you at every stage, from discovery and planning to seamless implementation, and growth. Ensuring your end to end success.

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